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Keeps saying max number of devices reached

Jxmie
Joining in

Out of no where i logged on to virgin tv go app to watch some sport and it says you have reached max devices when i only have 3 registered is there any way you can reset it for me thanks. 

3 REPLIES 3

Client62
Legend

This can be caused by frequent clearing of browser cookies.

A VM Team person can reset this.

do u know anyway that i can contact them

 

Hi Jxmie, thanks for the message and welcome to the forums.

I am sorry to hear that you are having issues with the TVGO and will send you a PM to look into this for you. 

Kind regards, Chris