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Hogfather subtitles out of sync

f300
Tuning in

Hello,

The subtitles on "Terry Pratchett's The Hogfather" are not synced correctly with the audio. The subtitles are displayed about 10 seconds too early on both Episode 1 and Episode 2. This occurs both online on the TV Go website and On Demand on our TiVo box.

Link to programme: https://virgintvgo.virginmedia.com/en/movies-and-series/vod-asset.html/crid%3A~~2F~~2Fog.libertyglob...

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

John_GS
Forum Team
Forum Team

Hi f300

Thanks for posting. Really sorry to hear of the audio - subtitle issue. I've raised it here now and it'll be solved asap.

Thanks for bringing this to our attention.

Best,

John_GS
Forum Team


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See where this Helpful Answer was posted

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi f300

Thanks for posting. Really sorry to hear of the audio - subtitle issue. I've raised it here now and it'll be solved asap.

Thanks for bringing this to our attention.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill