Help needed clearing devices on virgin go

[Shaun56]

How do I clear old devices on my virgin go please!! 

[Shaun56]

Please can someone at virgin clear all devices on my virgin go app 👍😁

[Shaun56]

Hello!!! Is there anyone there???? Can you help me with this or not virgin, would be helpful if I could remove old things myself but as the virgin go app is useless….

[Zoie_P]

Hi Shaun56, 

Thanks for your post.

Please note we are not an instant response, this is a community forum.

I can reset your TVGO devices for you and will need to pop you over a PM to get some account details.

Zoie