Food network

[mrkellett]

Why has food network got error code 2031? It was working fine until recently!

[ethomas1]

Lately I have been unable to watch food network channel, although I have been watching in the past for a number of years! The message says “Sorry - we can’t play this at the moment!”

[japitts]

I'm not sure of the reason why, but I agree it does.

@ModTeam  - this particular error is replicable and I suspect will affect all users. Nothing evident on the status page.

[Paulina_Z]

Hi @ethomas1,

Welcome to our Community Forums! Thank you for your first post, and I'm sorry to hear that you've been experiencing some TVGo App issues recently! I understand that this can be very frustrating.

Can you tell us if there is just one channel that has been impacted by this issue? 

Are you experiencing this issue on the app, or via web browser?

Are you able to view this channel on any other devices other than your iPad?

Please let us know so we can investigate further.

Thank you.

[Zach_R]

Hi @mrkellett,

Thank you for your post and welcome to our community forums. We're here to help.

I'm very sorry to hear you've been having this issue recently. Is it ongoing today? If so, is it just on TV Go that you're having this problem, or via your set top boxes too?

Thanks,
 

[newapollo]

Hi @ethomas1 

I've moved your post to this thread as the OP has the same issue and it's been reported to the Modteam to investigate.

You'll be updated here as soon as there's a resolution.