Error code: VGC-4253024462:4253024462

[costej14]

I cannot watch SkySports on the desktop player - it initially connects and then this error comes onto the screen.

I'm a UK Virgin Media customer with full subscription.

I've just logged out and logged in again with the same result.

thanks

[Muggaz]

I have a mac, I don't have snipping tool, I have done a malware scan, I have closed all other applications, I still get this error message. Does anyone else have any further advice? the app works fine on my phone. It's infuriating. 

[Serena_C]

Thanks for the clarification @Muggaz, I'm sorry to hear you're still getting the error message. Have you tried clearing your cache and cookies?

Kind regards,

Serena

[craiga24]

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@andyg5 wrote:

Try closing down the snipping tool used in windows.  I had this open and it prevents the app from opening correctly.

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Worked for me. Cheers

[Steven_L]

Thanks for letting us know that you have now been able to get your issues resolved.

Regards,

Steven_L

[rob_iii]

I cannot believe it.  This was it for me too.  +1 for andyg5 hero status ⭐

[Mcswiggen]

Worked for me just now too! Thanks, never would have thought of that!!