Error code OVP_00200

[PJaskolski]

Will some one from Virgin please let me know why they state that one can watch sky sport on Virgin Go when that is clearly not the case. All I get is the error message OVP _00200 this is compounded by no one at Virgin knowing what the error messsge means. I await a reply

[Rose_B · Accepted solution]

Hi PJaskolski,

Welcome to the community and I'm sorry to learn that you're experiencing problems with Sky Sports.

First I'll just need a bit more information.

What device are you currently using?

Are you using the app or the Sky player?

Are you using your primary email address and password for Virgin Media to sign in?

Hope to hear from you soon

[PJaskolski]

Thank you for your email

I am using s Huawei mobile phone and am trying to watch sky sport using the virgin go spp. 

My phone has saved my log in details but I am sure that it is loging in using my virgin email address.

I can watch other programs it is only sky sport where I get the error mrsssge

Regards

[PJaskolski]

 Am waiting for a substantive reply not more questions

[PJaskolski]

It is clear to me that Virgin have no idea what error code OVP_00200 means or how to solve the problem

[Rose_B]

Hi PJaskolski,

Bumping your threads puts you to the back of the queue which is why we were unable to get back to you sooner.

I'd recommend just posting the once then waiting for us to get back to you but please bear in mind this can take a few days.

OVP _00200 is just a generic error code that prevents you from watching any content.

Instead of logging in through the TV GO app try signing in with your primary email address and password via the Sky Sports app instead.

Please let me know whether this error code is appearing after you have signed in or when you try to select a channel.

Speak to you soon

[PJaskolski]

Thank you for your reply, I only have one set of log in details which I always use. I log in correctly as sometimes it works but more often it does not. As it is only sport that I use Virgin Go for it is a waste of time

[DMB2312]

I am attempting to watch Sky sports on my Samsung S8 through the Skysports app.

When ever I am pressing play the error arises. 

Can you help?

I've deleted and reinstalled the apps and it still does not work.

Dave

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@PJaskolski wrote:

Will some one from Virgin please let me know why they state that one can watch sky sport on Virgin Go when that is clearly not the case. All I get is the error message OVP _00200 this is compounded by no one at Virgin knowing what the error messsge means. I await a reply

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[Ryan_N]

Hey DMB2312, 

Welcome to the forums 🙂 

Sorry to hear you're having this issue. Thank you for confirming the model and which app you are trying to watch this on. Can I ask if you have tried using the TV GO app? We would always recommend going through that option first. 

Keep me posted. 

[DMB2312]

Good morning Ryan,

Unfortunately you cannot watch the Skysports channel's through TV go.

Kind regards

Dave