on 14-02-2023 10:00
Can you view 4K UHD channels on the TV Go app?
Answered! Go to Answer
on 14-02-2023 10:55
Not to my knowledge.
They don’t even appear in the Guide so you can’t set recordings from the app.
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on 14-02-2023 10:55
Not to my knowledge.
They don’t even appear in the Guide so you can’t set recordings from the app.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
14-02-2023 13:06 - edited 14-02-2023 13:07
The UHD channels do show up in the program guide but you are right there is no way to view or record them.
on 14-02-2023 16:38
Hello @Doudar,
Thanks for your post.
TVGo does not playout UHD content. If you are subscribed, there should be a record option on a programme.
If you're unable to see the record button, but you can see a reminder button, then directly underneath you will see an upgrade message.
Regards,
Dean C
Community Moderator