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Guyos
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Device registration

I have only ever used TV go on my laptop, but TV go locked me out and said that I have exceeded my number of devices, and  that I should use one of my registered devices. Settings show the same device registered twice. How do I select the device to use? I only use the same laptop and no other device. 

guyos

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Forum Team (Retired) Josh_RW
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Re: Device registration

Hi Guyos,

 

Thanks for posting!

 

I'm sorry to hear you're having trouble with TV Go.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details and check this out for you.

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Guyos
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Re: Device registration

Hi Josh 

I am the account holder but cant remember that I had a memorable word if it is my mother's maiden name the letters are ******.

The devices are now removed, but my concern is that ir register the same device twice and I was unable to use either of  them. I am wary to use any device in case the same thing happens

Guyos

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Forum Team (Retired) Josh_RW
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Re: Device registration

Hi Guyos,

 

Thanks for getting back to me.

 

I'll need you to respond privately to protect your information. to do this click on the purple envelope at the top right of your screen and respond to the message there.

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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