i have 2 devices registered which we no longer have but can't delete them, i have signed into the anywhere website and gone to devices but all it lets me do is rename.
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I believe that when you use a new device, it will ask you which old device you want to replace.
I tried using my tablet this morning but a notification came up saying wait until 1/3/18, my old device was last added in december
If you wait here, it takes around a week, you can ask for an extra device change.
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Ok, will someone from virgin reply?
Welcome to the community.
I have just reset the devices so you should now be able to register a new device. Let me know how you get on.
I'm here to help.
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