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Device limit reached.

hatfield
Dialled in

Could you please reset my device limit as it is now at maximum.

Thanks,

Chris H
1 ACCEPTED SOLUTION

Accepted Solutions

Hi hatfield

Thanks for joining me on PM. Just to update the thread, the TV Go devices were reset.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

See where this Helpful Answer was posted

4 REPLIES 4

Paul_DN
Forum Team
Forum Team

Hi hatfield,

Thank you for reaching back out to us in our community, and welcome back, I can see you have already spoken to us, and we have supported you with this, are you now able to use your chosen devices?

Regards

Paul.

My issue with TVGo viwed on a browser is now fixed but the solution meant my browser was seen as new device and I am now up to maximum 5 devices so I would appreciate if you could reset my device limit.

Thanks
Chris H

Hi hatfield

I'll send you a PM to do so now.

Best

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Hi hatfield

Thanks for joining me on PM. Just to update the thread, the TV Go devices were reset.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill