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Device limit reached on sky sports

Yermucker
Tuning in

on ‎30-07-2022 11:33

Ive 3/5 devices on the actual Virgin app, tried to log in on a new ipad to watch sky sports and im getting device limit reached error. Tried resetting them but page times out on multiple browsers so theres physically no way to do it. 

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎30-07-2022 18:14

Hi @Yermucker 

You should be able to manage your Sky Devices by logging into 

http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Hayley_S
Forum Team (Retired)
Forum Team (Retired)

on ‎01-08-2022 08:37

Hello @Yermucker,

Welcome back, thanks for posting.

I am sorry for the issues with your TV go devices.

Can you please tell me if the information given by @newapollo helped you?

Many thanks,

Hayley
Forum Team



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