I tried with Firefox and get the same message ("Device limit reached").
I have two devices registered, which I think are the same MacBook Pro. I've attached a screenshot. As per my first post, the other day I removed one that was existing and re-registered this MacBook. They may be the same MacBook.
Screenshot of devices attached.
What isn't showing is my iPhone as a device - I can watch Sky Sports on that using my Virgin Media account.
The screenshot you have shown is for the devices you have registered to watch TV Anywhere on. You need to select the Sky Cinema and Sky Sports section (same area online in device registration, on the left side select the Sky button) and then you can see what you have registered to watch the Sky apps on
Ben, guessing at answers on one of the most commonly asked questions here (and getting it wrong) doesn't help anyone.
The problem was simple; OP wasn't aware that devices for Sky Movies & Sports are managed (and registered) separately. Taking your advice of changing browsers would have achieved nothing other than to use up a device change quite unnecessarily and still be no closer to fixing the problem. The device management link you posted goes nowhere helpful either.
It's by far the most widely reported problem here, and with the right help, so easily fixed.
Hi, it looks like I've fallen foul of the same problem. I was getting a temporary error code 3001 when I tried to access sky sports, I subsequently discover that the device wasn't registered to watch sky sports even though I thought the device registration for TV Anywhere was enough to give access.
So in my panic to work this out I inadvertently de registered my new iPad Pro on tv anywhere before I found out there was another menu to register for sky sports, so now I can watch sky sports but not BT sports (as I assume this is a different registration in TV Anywhere) no it won't let me re register for BT Sports for another month!! How confusing and utterly frustrating?
Can I somehow shortcut this restriction? Otherwis3 I'm now paying for a service I cannot fully watch.