Welcome to the Community!
I'm sorry to hear you're having trouble with Sky Sports.
I've checked your account and there is only one device currently registered; Louis' Ipad. You'll need to re-register your other device to stream (you have a device change available for this).
All the best
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Thanks for posting.
I have just reset your devices for you so please register your new device and let me know if there's any problems.
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