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Message 21 of 86
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Re: Device Limit Reached - Sky Sports

Hi Philrab

 

Welcome to the community

 

Sorry to hear that your unable to watch Sky Sports nor Sky Movies on your iPad even though it is registered.

 

When I checked your account it is showing there is a device change available. If you can remove the iPad from registrations on your account > My Profile > Sky Movies & Sky Sports, then go back into the app and start streaming a channel. This will prompt for re-registration.

 

Hopefully this will work for you. Let me know how you get on

Regards

Sam


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martintumelty
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Message 22 of 86
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Re: Device Limit Reached - Sky Sports

Hi Samantha,

 

Same problem for me im afraid. I have my work laptop and work PC as registered devices on my virgin account but when I log in to sky to watch sky sports it says I have reached my device limit.

 

Can you check which ones are registered to the sky account and either remove them so I can re add them or change them to correspond to the devices linked to my virgin account?

 

Thanks,

 

Kind Regards,

 

Martin

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martintumelty
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Message 23 of 86
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Re: Device Limit Reached - Sky Sports

Scrap that - I sorted reread your instructions and sorted it myself. Thanks Smiley Happy
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Message 24 of 86
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Re: Device Limit Reached - Sky Sports

Hi Martin, 

 

Thanks for coming back to us on this and for keeping us in the loop Smiley Happy

 

It's great to hear you've managed to get this resolved. 

 

If you have any further issues, please just give us a shout. 

 

Take care, 

Kath_F
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jasonburrow
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Message 25 of 86
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Re: Device Limit Reached - Sky Sports

Hi. Is it possible to get a device change for Sky Sports? I changed device on a work computer then the company decided to update all PC's. So i now have no way to watch the football.

 

Any help would be greatly appreciated.

 

Thanks.

Jason

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Message 26 of 86
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Re: Device Limit Reached - Sky Sports

Hi Jason

 

Thanks for posting on the community.

 

Sorry to hear that your unable to watch the football through Sky Sports due to a computer change at work.

 

When I checked your account, I can see that there is one device change available for the Sky apps. You should now be able to register your new computer.

 

Hopefully this will work for you, if it does enjoy the football.

Regards

Sam

 

 

 


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jasonburrow
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Message 27 of 86
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Re: Device Limit Reached - Sky Sports

Hi sam.

 

I am now able to view sky sports. Thanks for your help.

 

Kind regards.

Jason

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Message 28 of 86
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Re: Device Limit Reached - Sky Sports

Hi Jason

 

Thanks for getting back in touch.

 

I'm glad this is now working for you.

 

If you need me to check anything else or you have question, by all means get back in touch.

 

Regards

Sam


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stuartkerr
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Message 29 of 86
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Re: Device Limit Reached - Sky Sports

Hi Sam, I have been experiencing the same problem for the last couple of months. I have tried removing and re-adding the same device (iPhone 6plus) over the last couple of months and then signing in and out of my account on the Sky Sports iOS app. However, it always returns me the same "Device Limit Reached" error.  Is this something you can look into on my behalf please?

Regards,

Stuart

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Message 30 of 86
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Re: Device Limit Reached - Sky Sports

Hi stuartkerr,

 

Welcome to the Community Forum and thanks for your post. It's great to see new faces here. I'm sorry to hear that you are having problems getting the Sky Sports app for TV Anywhere to work.

 

I have checked this for you and can see that you have one more device change for your Sky Sports app. Currently, the only device registered is your iPad, so you should be able to add your iPhone 6 plus.

 

Please let us know how you get on with this.

 

Many thanks.

 


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