De registering a device from virginmedia go

[BobTredgett]

I have 5 devices registered but when I try to watch Sky Sport on my mobile I get device limit exceeded, How do I deregister some devices?

[japitts]

Sounds like the SW on your mobile device may have changed, and it's now seen as a "new" device

You need to login to the Sky Device management page at http://manage-virgintvgo.virginmedia.com/skydevices and replace whichever device you recognise as your mobile.

[Akua_A]

Hi @BobTredgett,

Welcome back to our community forums and sorry to hear you are having issues with your registered devices.

We can understand the inconvenience caused by this. Was the great advice given by @japitts useful? Do you need any further help?

Thanks,