Menu
Reply
Vikingbow83
  • 6
  • 0
  • 0
Joining in
97 Views
Message 1 of 2
Flag for a moderator

Cannot stream on TV control app

Hi,

 

I’m having issue being able to stream from the tv control app

ive followed all that I can see has been suggested on the dissuasion boards  

 

rebooted hub,v6 box, devices (iPhone and iPad running latest iOS)

deleted and reinstalled app

logged out and back in of app.

Gone thru start setup on the app and get 3 ticks thinking everything is setup ok

 

when I try to stream a program from my show I get a pop saying ‘cannot stream  there was a problem streaming this program. Please check your network and try again’

 

v6 box is wired to the hub and iOS devices are on the same network.

 

anyone have any other ideas.

 

thanks Michael

 

0 Kudos
Reply
Robert_P
  • 1.82K
  • 84
  • 148
Forum Team
Forum Team
37 Views
Message 2 of 2
Flag for a moderator

Re: Cannot stream on TV control app

Hello Vikiingbow83

 

Sorry to hear of the TV Control issues experienced and thank you for taking the time to raise this via the forums.

 

It's been a couple of days since your post, are you still experiencing these issues? Does this happen with specific content or anything you try to watch? 

 

Can you also check if there are any updates available for the application on your mobile devices please?

 

Thanks

 

Rob

0 Kudos
Reply