on 16-02-2022 10:43
Hi there, I've had Virgin Media TV for a long time now and have never been able to sign in and use Virgin TV Go at all, I've used multiple different browsers, my phone and different devices, sign in is currently not possible is the message I usually get, I am able to sign into My Virgin Media account on the main website for bills just fine so I know my details are correct.
Any help would be great!
on 17-02-2022 11:02
Hi @calvinjl
Thanks for posting on our community forum
Sorry to hear about this, have you ever logged onto the TVGo app via another device?
Regards
on 17-02-2022 12:36
on 18-02-2022 12:51
Hi calvinjl
Thanks for your post
TSorry to hear about the issue with your TVGO
I can look into this for you
If you don't mind, I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L