Showing results for 
Search instead for 
Did you mean: 

Can’t watch sky sports away from home

Joining in

Can’t watch sky sports away from home despite subscription, always get the following displayed - tried iPad, laptop and phone



Very Insightful Person
Very Insightful Person

Do you have any kind of VPN running (eg Norton 360)?

Sky block all access to the live channels through encrypted networks & VPNs to prevent access outside the UK.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Forum Team
Forum Team

Hi peterreis

Thank you for your post and welcome to our community.

We're sorry to hear about the issues you're having with the TV GO App. 

As nodrogd has advised, this may be due to being outside of the UK or if you are using a VPN.

If neither of these apply, please pop back to us and we can review further.

Please pop back to us when you can. 


Vikki - Forum Team

New around here? To find out more about the Community check out our Getting Started guide