Thanks for posting.
I have re-synced your subscription to please test it again.
If it's still the same then I'd recommend re-installing the app and checking for updates on your device and app.
Hope to hear from you soon
New around here? To find out more about the Community check out our Getting Started guide
Virgin TV Go still not working on my Iphone "Your device ******** cannot be registered at the moment. Please try again later." and I followed your advice
Thanks for getting back to us.
Sorry to hear you're still having trouble with this.
Has the TV Go app ever worked on this device? Which model of iPhone are you using? Which version of iOS do you currently have installed?
Tech fan? Have you read our Digital life blog yet? Check it out
No the app has never worked on the iPhone 6s Plus with latest IOS
Thanks for the details.
It seems we've had some trouble with Virgin TV Go on some devices recently but it should be working now. Could you try uninstalling and reinstalling the app to see if you can sign in now?