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Can't manage Sky Devices for TV GO

locki1973
Tuning in

I have a new laptop and want to watch Sky Sports, but can't as I need to manage my Sky Devices and remove some old devices.  When I go to the URL https://manage-virgintvgo.virginmedia.com/skydevices  I get this so can't sort out my devices.  Any ideas!?

This site can’t be reached

manage-virgintvgo.virginmedia.com took too long to respond.

Try:

ERR_CONNECTION_TIMED_OUT
 
 
3 REPLIES 3

newapollo
Very Insightful Person
Very Insightful Person

Hi @locki1973 

Try the same url but type http:// instead of https://

I often see that issue when using Chrome and have to delete my browsing cache. It sometimes works if you use an incognito window or tab.

Also try a different browser such as Edge or Firefox.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Genius...  Edge finally has a use!

newapollo
Very Insightful Person
Very Insightful Person

Hi again @locki1973 

Thanks for the update, pleased to see it's working now.

I'm actually laughing as I said something similair about Edge myself, but not in those exact words 🤣

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali