on 07-01-2022 18:21
Same old problem as usual with TV Go app on Android Smart phone and iPad.
New season of Bull which I can record on Virgin Control app so part of my package I cannot watch the episode on Virgin TV Go as says not available and ring to change my package!
my tv is 125 miles away so will have to wait a few weeks to see the show so a bit pointless paying for a service I cannot use!
I can watch other series of other shows no problem. There is a clearly a problem with Sky allowing you access.
why can’t you fix this ongoing problem???
on 14-01-2022 19:22
Same messages saying not available on iPad and to call to upgrade package and Smartphone says Sorry we can’t play this at the moment (LicenceEndpointUnknown.400.contentLocator.prohibited)
on 16-01-2022 08:42
Hi @Pearl60
Thanks for the reply!
Are you still unable to access this today? How are you getting on?
Regards