on 28-08-2021 21:49
I have BT sport included in my package. When I try to watch it via the app it asks me to ring and upgrade!
Also the parental PIN is different to my TV how do I find out what it is?
on 28-08-2021 23:14
Which BT Sport channel is this happening on, there's 4 of them?
The default PIN for TV Go is 0000
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on 28-08-2021 23:22
It's the BT sport 2 channel. Please help.
on 28-08-2021 23:56
So you can watch BT1, BT3 & ESPN ok.. just not BT2?
And this isn't program-specific?
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on 29-08-2021 00:03
specificaly I'm trying to watch the British grand Prix qualifying BT sport 2
on 30-08-2021 08:32
Good morning @Darkwater
Welcome to the forums and thank you for taking the time to post.
I am sorry to hear that you are having some issues with your TVGO services.
I can't seem to replicate the issues from here, are you having the issues with all of the BT sports or just BT sports 2?
Kind regards,
Zak_M
on 30-08-2021 09:21
Hi Zack I can watch live shows on all BT sport channels but not catch up. See my previous screen grab. Same on Eurosport. Screen grab attached.
on 30-08-2021 09:54
I'd read your previous example of BT Sport 2 not working as being a live programme, not CatchUp/OD.
How are you finding these programmes on TV Go? What menu paths are you following? I'd like to try replicating this.
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on 30-08-2021 10:03
Japits. From the home screen search
live: MotoGP championship series
And
Best of bikes
Let us know how you get on.
on 30-08-2021 12:31
I can't find anything under "Best of Bikes", but I can replicate the MotoGP issue and get the same error.
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