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Sandib
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Accessing tv app on new ipad

Hi

Ive just upgraded my iPad and want to use this one instead of my old one but it is saying I cannot change for 27 days!  As I had deleted the app from the old device... and reinstated when I had a problem, it won’t now let me use that app either.  Can anyone please help? 

Thank you

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Re: Accessing tv app on new ipad

Hi Sandib,

 

Thank you for your post and welcome to Virgin Media Community.

 

I am sorry to hear that you are having issues about device registration with TV Go App. No worries, this is a known issue and our app team is currently working for a fix. For any information about the updates, you may click here.

 

For the meantime, feel free to check through the forum boards for any helpful tips and troubleshooting guides about your Virgin Media services. You may also jump to any conversation for any advice which may be useful for everyone.

 

Thanks,

 

Raine_G

 

 

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