cancel
Showing results for 
Search instead for 
Did you mean: 

503 - Service Unavailable

hatfield
Dialled in

https://virgintvgo.virginmedia.com/en/tv/watch-tv.html is not available. Just showing a 503 - Service unavailable message. Everything else is working, even http://manage-virgintvgo.virginmedia.com/tivo/ is working OK. Just viewing live TV and catchup on a browser is showing this error. I've tried different browsers and same result.

Chris H
1 ACCEPTED SOLUTION

Accepted Solutions

Hi all,

 

Apologies about this. It was fixed in the early hours of the morning.

 

Please do let us know if you need further assistance

 

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

See where this Helpful Answer was posted

10 REPLIES 10

hogan53
On our wavelength

Hi

Same here in Hemel Hempstead!

Now on Service status page with fix estimate of today at 11:50.

Chris H

chrissieb71
Up to speed

Tried to open the TV GO app on my laptop this morning and all I get is a white screen with virgin red boarder and "503 - service unavailable".

The app still works OK if I try it on my tablet. Anyone else have this issue with the windows app version?

Thanks.

New estimate 13:50
Chris H

newapollo
Very Insightful Person
Very Insightful Person

VM are doing updates in my neck of the woods today (Teesside) I had an email a and text message advising this would be the case.

TVGO is also affected in this area so I would suggest that the app is issue may be widespread

Virgin TvGo - Error 503 when accessing website. Please use the app if possible.. We are sorry about this, our engineers are looking at fixing this as soon as possible.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

jwilk
Tuning in

Getting error 503 service not available on TV go link

https://virgintvgo.virginmedia.com/en.html

Was working, no longer does 

Can see another thread and that it's a fault

Paula55
On our wavelength

Having same problem here in Northern Ireland, seems to work on my phone but not laptop or desktop, hope they sort it soon, seems to be one problem after another with virgin media just lately

hogan53
On our wavelength

Still no service unbelievable!