Frustrated, searched for help with this everywhere , it was working perfectly and now it’s not blocking any websites , Called customer service no help whatsoever , I really feel like switching providers as this is a safety issue.can anyone help with ...
I have tried switching safe web off and on rebooted the router, contacted Virgin phone help, spoke to technical, who said they would ring back but never did.Safe web used to work in the past but hasn’t since December that I am aware of and sites that...
Hi, I can't seem to turn on Web Safe. When I go to the settings page and click to turn on, I get the message " Sorry the changes you made were not saved, please try again"Can somone advise on a solution?
We use (what was called) Web Safe now known as Child Safe for years.Recently it no longer works. You can get to any type of website. It is clear this software layer style filtering you use for child safe has been upgraded with bugs galore, or the und...
Yeah still having this issue can't use some sites like reddit without it having issues with the websafe thing and it shows it is off but it is still filtering sites
I'm looking at fing.com to help manage safety and web access for my family rather than virgin media connect app. Fing seems to give more options
If I have Virgin Smart Secure & Web Safe would F-Secure no longer be needed.Also can I you get Smart Secure with Hub 3
I am unable to access Online Security settings in my account. I am the main account holder, logged in successfully, I can see other settings fine.I tried via the website on my laptop, I also tried via the app on my phone - same error whichever way I ...
Child safe is not working .. though we opted in child safe ..still browser is bringing all sorts of Adult websites . its not filtering any more ...i switched off and on router , spoken to customer care .. but still no use . Noticed that we dont get w...
Hi Team, This is very frustrating! My web safe is turned on but it is not blocking websites. I had tried resetting VM Hub and I did try turning web safe on and off, but it didn't help. There are no error messages erither. I see many other customers h...
