My mother in law has just upgraded her broadband package and now she can not seem to activate child safe, I have also logged into my account and I can not seem to make any changes to my Web safe either.Could I please get some assistance with this iss...
Hi,I'm having an issue when I try to activate ChildSafe on my account - as soon as I slide the button to switch it on, the following error message pops up: "Sorry the changes you made were not saved, please try again" . It's the same when I try to sw...
I've just found out my Websafe setting isn't blocking any sites. I can toggle it on and off, but I can always access blacklisted sites no matter what setting.I have tried using different browsers and accessing the setting through both the website and...
Trying to turn off child safe and it keeps popping up with the message "sorry the changes you made haven't been saved"
I have a full LPA for my parents, I have all their account details apart from the memorable word on the account. This was set up by my father a number of years ago and he is now 86 and his memory is fading. He does not have a clue as to what it might...
I want to block a specific website, which does not seem to be covered by Child Safe even though I think it should be (it deals entirely with suicide and suicide methods.) I've turned on Child Safe and can still access the site. When I enter the url a...
I have exactly the same issue, can you help
I can't this to work either. Keep Getty BG message saying changes can't be saved. Children accessed very disturbing pornography when searching for the film Clueless!Need to know how to stop this urgently!
Honestly I’m sick and tired of this and tempted to go elsewhere. Why has this issue still not been resolved?
Hi, I can't seem to turn on Web Safe. When I go to the settings page and click to turn on, I get the message " Sorry the changes you made were not saved, please try again"Can somone advise on a solution?
