I have web safe turned ON but it is not blocking adult sites and content.It used to block content, I have not changed any settings. I checked the setting and web safe is definitely switched ON.Can the virgin media team please investigate what is goin...
Hi,Child Safe does not work If you open a browser window in private mode. I use Safari. I tested MacBook and iPhone. If you open a browser window in normal mode. It blocks required websites. However, in private mode, it doesn't block.it was working ...
Hi, Has anyone else had any issues with the Web Safe not working on their account? Mine was working perfectly up until a few days ago and I’ve been in touch with the support team three times and it’s still not working! I have young children and need ...
Our Child Safe setting is not working. I have reset the router / switched it off and on / turned the child safe settings of and on several times and it is still not blocking adult content - please can someone help asap?
Web safe settings are not working - please advice what is the way to resolve. Need to block access to social media sites and specific websites.
I’ve discovered it’s not possible to schedule downtimes for the hub 5 to prevent teenagers sneaking about at night trying to access internet from laptops and gaming consoles after they’re supposed to have gone to bed. Can anyone tell me how easy it i...
I am having the exact same problem and error message as Nick 5432112.I have rebooted etc and still no joy. Please assist, this is ridiculous.
my child safe is not working
I tried websafe, it blocks it for all devices. I just want it for my kids devices.
