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Websafe won't switch on

LB77
Joining in

When I switch on web safe on my virgin account the toggle flips back with a message saying 'settings not changed, try again later' I get the same message each time I try. 

1 REPLY 1

用心棒
Very Insightful Person
Very Insightful Person

Does the problem persists:

  • when using your browser's Incognito / Private window?
  • when using an alternative browser?

By default Web Safe blocks access to VPN sites,  i.e. https://protonvpn.com. Are you able to successfully visit the site?

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