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Websafe settings no longer having effect

leeatkinson
Tuning in

on ‎14-12-2022 09:28

I have WebSafe ChildSafe enabled, and use it to block websites (including roblox.com). I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use.

How do I report this problem?

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40 REPLIES 40

用心棒
Very Insightful Person
Very Insightful Person
In response to leeatkinson

on ‎16-02-2023 01:33

The nslookups confirm that despite what state Web Safe reports it is not working from your IP Address and it is on this basis those looking at the issue need to proceed (IMHO)

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