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O-C
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Websafe doesn’t work

Websafe no longer seems to work for us. It’s all supposedly on but my teens are getting all sorts. Any ideas what might be wrong? I am not the most technically able.

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Buffer6
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Re: Websafe doesn’t work

Maybe they're using the guest Network

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Re: Websafe doesn’t work

I don’t even know what that is. But I’m using the normal network & I can access gambling, porn etc ( not that I want to). I didn’t use to be able to even get supermarketwine.co.uk with websafe on! 

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Superuser
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Re: Websafe doesn’t work

If you run the Standard test at DNS leak test do you see a result similar to the following:

2019-09-12.jpeg
FYI: for Child Safe to work you must be using Virgin Media's domain name server; a result Hostname ending virginmedia. net provides confirmation of this.

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Re: Websafe doesn’t work

Thank you. Yes, I do have a similar result (ie virginmedia.net at the end).

maybe it’s time for customer service....

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