netflix cancellation

[Geo70]

My Netflix cancelled on 11may which l did not cancel contacted call centre told to be patient as their is major issue can you advise best way to reinstate thanks

[Natalie_L]

Hi Geo70

Welcome to the Community and thank you for posting. 

I am very sorry to hear of the issues you are having with the Netflix service on your account. 

Can you please check if you have received an activation email from ourselves, this may have gone in to junk/spam?

Can you also please log in on your online account and let us know if there is an activate option showing under the Netflix icon? 

Thanks

[Geo70]

Thanks for your reply now sorted for some unknown reason was cancelled but now up and running 

regards 

[Tom_W1]

Hi @Geo70 thanks a lot for your confirmation - that's great news!

Please don't hesitate to get back in touch if you've got any further concerns.
Many thanks