Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...
Hi. I received my Stream box today and have been eager to use it. On first power up I connected it to the internet using the WPS button on my router. The box thought for a bit then threw up the “Error CS1011”. I’ve done the usual power off power one ...
HiHas something recently changed - non-main account holders in my household cannot now access live or recorded progs on the Tivo box via TV Control or TV Go whereas they recently could.I can access all services as the main account holder.Error is:Thi...
Hello there, I’ve been having a problem with my streaming box saying that it needs a power electrical outlet. I’m not using the cable given because my son broke it so I bought a new one and it’s not working. Can you help is there anywhere I could get...
I am a long standing customer and have today asked for a stream box. I was told they were out of stock for about the next 2 months. I suspect that had I been a new customer one would have magically appeared. If anyone gets one please let me know so t...
I think it’s time to unplug this stream box and put it in a drawer or something, it’s annoying enough that I have to put up with glitching adverts with sound cutting out on ITV 1 with no cure or resolution in site, but often it does not even turn on ...
I need to know if this Stream Box will allow us to watch everything we can watch here https://virgintvgo.virginmedia.com/en/watchtvThis is the only functionality we care about, as we currently use an old laptop to watch them in our bedroom, and need ...
Took out new contract on 8th Oct 23 had Netflix in old contract and also in new contract but since new contract it’s stopped working, had no activation email. After now 3 weeks of contacting virgin on online chats been told it’s IT issue and ticket b...
Hey so i've Recently just rejoined Virgin Media after a while i had previously used a Virgin stream box and i'm 99% sure that with the stream box that also gave me access to On demand content that was streamed from virgin media directly rather then d...
I had email from virgin saying my Netflix subscription,( part of a bundle ) was ending due to bundle coming to a end but not as yet , subsequently Netflix billed me ,even my bundle hadn’t ended yet , I took out a new bundle Netflix included ,and stil...
Is it possible to get a replacement power block for the virgin stream box? When we had ours installed the engineer plugged the box straight into the TV and connected the box to our WiFi. Now a little way down the road I would rather have a wired conn...
