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Forum Posts

Introducing Flex - the new name for Stream from Virgin Media

Hello all, Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affe...

Kei_M by Community Manager
  • 5956 Views
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Resolved! Sky Sports Channels on stream

Hi Can anyone clear something up for me. I have pretty much all the channels with VM including Sky Sports & Movies so if i want to change and old TIVO box in my conservatory for a stream box will I get all the channels I subscribe to on there? I ask ...

Mobes by Up to speed
  • 1022 Views
  • 2 replies
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Olympics UHD channel

I have a Virgin Stream Box which is currently disconnected from my system as everything it offers is available either from my TV or Sky Q box. For various reasons it will actually be quite hard to reconnect to my set up, so before I go to the trouble...

robmog by Tuning in
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  • 4 replies
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How does Virgin provide TV in my area if there's no existing coax?

Virgin Media went live in my area a couple days ago through the existing Upp XGS-PON network they purchased a few months ago. However they also provide TV service and I'm just curious onto how? I thought even the "new" 360 boxes required Coax for the...

joeilko1 by Joining in
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How do i add packages

My stream box just arrived today how do i add packages is it on the box or on my virgin account .?Thanks Sean

Resolved! ERROR CODE CS2012 BBC ONEHD

Been getting this for a few days now. All other channels work as do all the apps ets. I've rebooted, reset etc it's made no difference. The channel works fine on Freeview. Can anybody please help. Thanks.

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daznflo by On our wavelength
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Box needs more Power

I had my virgin broadband and tv installed today. The stream box started off working fine and now I can’t get it to power up in just has the message ‘your stream box needs more power to start up. ‘i have tried everything to fix the issue but nothing ...

Re: Virgin Stream turns my Sony 55A80J tv off!

Hi,I'm having the same issue with my Sony Bravia (KD-49X8005C). It was fine on Sky but since I switched to the Virgin streaming box I've had intermittent issues with the TV. Usually the screen switches to the TV's home page every 2-3 minutes and then...

TNT Sports on VM Stream

I am thinking of switching from VM TV package to Stream with subscription to TNT Sports. I like the idea of being able to pause TNT during the summer months when there is no Champions League. Does the TNT app on VM Stream give access to the additiona...

mikej511 by Joining in
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Stream - do the packages ever go on sale?

On Sky Stream the different entertainment packages are sometimes offered as a special price on a monthly basis. Sometimes the kids pack is free for a couple of months, or the Sports package is reduced for a period of time.Does the same happen on Virg...

honilvin by Joining in
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  • 3 replies
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