A word of warning to anyone foolish enough into being tempted into ordering one of these,
after receiving a text message from VM that an appointment for an engineers visit had been made and threatening a £25 fee if I wasn't at home for it (no-one bothered to check with me before the appointment was made and I shall be on a hospital visit then) I have had to spend even more time on the phone to VM's customer services,
this has resulted in me managing to cancel this appointment but being told after trying to exercise my right to a 14 day cooling off period and returning my Stream device that I will be entered into a new 18 month contract!
In fact the only way I wont be entered into a new contract is to cancel all of my VM services (broadband and home phone) too!!
It absolutely beggars belief that this company thinks it can sell a faulty product then during the 14 day cooling off period force someone into a new potentially very expensive 18 month contract when they try to reject the faulty service!