on 29-11-2023 20:55
Hi all
Does the red button not work on the Stream box? I subscribe to TNT and web says to press the red button to access channels 5-10. Throws up error message BT2/3/1
Any ideas?
Thank you
Answered! Go to Answer
on 03-12-2023 20:15
@colinmh23 wrote:Also, I’ve subscribed to Sky Sports; will the red button work on that and why doesn’t it work on the TVGo App?
Hi @colinmh23
As per < this post > " Red button is *not* available on Stream yet, but will be once the new Red button app is available from Sky.
In HD too, unlike the current one. Should be early 2024. Until then 360 is your only option. "
on 02-12-2023 12:58
That’s been fixed. See my post re match choice. When I select the game it doesn’t go to the match I want. Are you facing the same problem? Is there a fix? Thanks.
on 02-12-2023 14:52
Hi @colinmh23,
Welcome to our Community Forums and thanks for your post.
When you get this error BT2/3/1 do you get any other message with it advising of the next steps or is it just the error code only?
on 03-12-2023 17:10
Just an error code, with a ‘something’s not working’ or words to that effect. Also, I’ve subscribed to Sky Sports; will the red button work on that and why doesn’t it work on the TVGo App?
on 03-12-2023 20:15
@colinmh23 wrote:Also, I’ve subscribed to Sky Sports; will the red button work on that and why doesn’t it work on the TVGo App?
Hi @colinmh23
As per < this post > " Red button is *not* available on Stream yet, but will be once the new Red button app is available from Sky.
In HD too, unlike the current one. Should be early 2024. Until then 360 is your only option. "