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KingEric · ‎01-05-2022

How do I add Virgin Media Stream to an existing account??

newapollo · ‎01-05-2022

Currently you either have to call in or use webchat if you want to add it to an existing VM account.

Stream is only available to customers taking either a broadband only service, or broadband and landline from VM, it's not available to customers that currently have a TV service with VM.

Dave

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I'm a Very Insightful Person, I'm here to share knowledge.
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newapollo · ‎01-05-2022

Hi @KingEric

Currently you either have to call in or use webchat if you want to add it to an existing VM account.

Stream is only available to customers taking either a broadband only service, or broadband and landline from VM, it's not available to customers that currently have a TV service with VM.

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Travis_M · ‎03-05-2022

Hi @KingEric

Thanks for posting on our community forum!

We would need you to call in or webchat as advised above for this to be processed as we can't get the Stream service ordered via the forums.

Regards

Travis_M
Forum Team
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