on 21-02-2023 14:40
Hi, I've been in contact with virgin media to add bt sport to my stream box for over a month now, every time I try and add it it says there is a technical glitch, the whole reason I brought this was to watch the football which is today, can someone please please help me with this as I cancelled my BT sport connection for this
on 23-02-2023 14:49
Hi there @hussanchoudhry
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry to hear that you have faced issues with your service and the channel.
I can see that you have spoken to our teams since your post, can I ask what was advised in regards to this?
on 23-02-2023 14:50
on 26-02-2023 11:31
Hi hussanchoudhry,
Thank you for getting back in touch.
We are very sorry the issue has not yet been resolved, we will be able to help.
I would like to take a look form our side so I am going to pop you over a private message to take a few details.
This will be available via the purple envelope on the top right of this page.
Speak soon,
on 26-02-2023 14:00
@Nat. How about me and all the other customers in the same position?
on 28-02-2023 19:13
Hi @MarcosG260492 thanks for your post here, although we're sorry to hear of the concerns you've raised here.
Please allow me to send you a PM so I can look into this further for you.
Kindly expect the PM from me to arrive shortly, and respond directly when you can!
Many thanks