STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...
Hi, I had my electricity disconnected for a smart meter installation. When the power came back on I can't get my stream box to work. It goes to welcome screen then black. Remote doesn't power anything. I have tried pairing using TV and zero but it ju...
Recently set up a stream box & just trying to get to grips with things.One annoying problem I’m having is when I switch the stream box on using the remote, it’s powering the stream box on, but also automatically switching to another input. So it chan...
For a few weeks now I’ve had problems booting up my stream box.I can no longer do it from the remote control and press the button on the box. However, now it takes many minutes to boot up, constantly switching between a black screen and a bright blue...
Hi. I received my Stream box today and have been eager to use it. On first power up I connected it to the internet using the WPS button on my router. The box thought for a bit then threw up the “Error CS1011”. I’ve done the usual power off power one ...
HiHas something recently changed - non-main account holders in my household cannot now access live or recorded progs on the Tivo box via TV Control or TV Go whereas they recently could.I can access all services as the main account holder.Error is:Thi...
Hello there, I’ve been having a problem with my streaming box saying that it needs a power electrical outlet. I’m not using the cable given because my son broke it so I bought a new one and it’s not working. Can you help is there anywhere I could get...
I am a long standing customer and have today asked for a stream box. I was told they were out of stock for about the next 2 months. I suspect that had I been a new customer one would have magically appeared. If anyone gets one please let me know so t...
I think it’s time to unplug this stream box and put it in a drawer or something, it’s annoying enough that I have to put up with glitching adverts with sound cutting out on ITV 1 with no cure or resolution in site, but often it does not even turn on ...
I need to know if this Stream Box will allow us to watch everything we can watch here https://virgintvgo.virginmedia.com/en/watchtvThis is the only functionality we care about, as we currently use an old laptop to watch them in our bedroom, and need ...
Took out new contract on 8th Oct 23 had Netflix in old contract and also in new contract but since new contract it’s stopped working, had no activation email. After now 3 weeks of contacting virgin on online chats been told it’s IT issue and ticket b...
