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Stream FAQs

STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...

Zach_R by Forum Team
  • 0 replies
  • 2 kudos

Unable to add tv packs on stream

Hi,have had my stream for 24 hrs and get the oops message trying to add subscriptions through the stream box. When I go on the manage-stream page I can see the ones I want ( essential entertainment and Sky cinema hd) ant it appears to let me add them...

paulbain by On our wavelength
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Re: Channel 4 issue

I am also getting the same issue here, was told by a engineer that it has been fixed but still have the issue on my Stream box and on the Virgin Go app

Channel 4 Grey Screen

Hi all! Trying to watch live TV. Channel 4. Every 10 seconds I get grey screen, but the audio remains. If I channel hop up and down the picture comes back and then grey screens again. I’ve tried all the reboots etc… issue remains. has anyone seen a f...

Winn123 by Tuning in
  • 18 replies
  • 0 kudos

Stream -Volt Re-Visited

As per tille...I see via my offers O2 inc' Volt have resurfaced, does this now mean existing Stream/VM-O2 Mob users can add another sim and qualify for Volt benefits.thanks

Donfor40 by Superfast
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Resolved! Stream box

Hi so plugged in the stream box 1st time today and nothing seems like it is stuck in standby mode for a brief second comes up on screen with a image of power plug and then nothing tried everything and will not come out of standby 

Failure to communicate

Hello,I have a recently arrived stream box which, from unboxing, refuses to pair with the stream box. The remote will advertise to a mobile phone, pair, and the phone reacts to the keyboard commands.Support are sending me a replacement remote, which ...

Multicast or Unicast streams?

Looking to get Virgin Stream.However, the subject says it all. I currently subscribe to NowTV which are Unicast streams. This means Sky Sports streams are anywhere from 30s-60s behind the live action.BT offer NowTV via their BT TV Pro box - but these...

Humph1 by Joining in
  • 2 replies
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Resolved! Virgin Stream One for All universal remote

Hi I have been using a one for all remote for my virgin 360 box and have changed to virgin stream. The code doesn’t work for the stream box and none of the codes listed for Virgin Media work either.Does anyone know what the 4 digit code should be for...