on 21-07-2021 21:26
For the past few days my usually reliable connection has been poor with frequent total loss of connectivity in the evening.
I set up a think broadband bbqm yesterday to monitor the connection in anticipation of having to fight with VM to get it sorted.
I'm on M600 via Vroom package and use my SH3 in modem only mode and have an Asus RT-N66U handling wifi / networking as I found the sh3 was poor when installed..
Link to the bbqm:
here is the info from the SH3:
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 139000000 | 0 | 37 | 256 qam | 1 |
2 | 147000000 | 0 | 35 | 256 qam | 2 |
3 | 155000000 | 1.2 | 37 | 256 qam | 3 |
4 | 163000000 | 0.4 | 36 | 256 qam | 4 |
5 | 171000000 | 0.9 | 37 | 256 qam | 5 |
6 | 179000000 | -0.2 | 38 | 256 qam | 6 |
7 | 187000000 | 0.7 | 40 | 256 qam | 7 |
8 | 195000000 | 0.5 | 40 | 256 qam | 8 |
9 | 203000000 | 0 | 40 | 256 qam | 9 |
10 | 211000000 | 1.4 | 38 | 256 qam | 10 |
11 | 219000000 | 1.2 | 40 | 256 qam | 11 |
12 | 227000000 | 1.7 | 40 | 256 qam | 12 |
13 | 235000000 | 1 | 40 | 256 qam | 13 |
14 | 243000000 | 0.5 | 40 | 256 qam | 14 |
15 | 251000000 | 0.7 | 40 | 256 qam | 15 |
16 | 259000000 | 1.7 | 40 | 256 qam | 16 |
17 | 267000000 | 0.9 | 40 | 256 qam | 17 |
18 | 275000000 | 1.2 | 40 | 256 qam | 18 |
19 | 283000000 | 0.5 | 40 | 256 qam | 19 |
20 | 291000000 | 1 | 40 | 256 qam | 20 |
21 | 299000000 | 1.5 | 40 | 256 qam | 21 |
22 | 307000000 | 2.2 | 40 | 256 qam | 22 |
23 | 315000000 | 1.4 | 43 | 256 qam | 23 |
24 | 323000000 | 1.7 | 40 | 256 qam | 24 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 37.6 | 2926 | 19276 |
2 | Locked | 35.7 | 870 | 524 |
3 | Locked | 37.6 | 826 | 385 |
4 | Locked | 36.3 | 961 | 516 |
5 | Locked | 37.3 | 466 | 312 |
6 | Locked | 38.6 | 408 | 471 |
7 | Locked | 40.3 | 505 | 182 |
8 | Locked | 40.3 | 359 | 186 |
9 | Locked | 40.3 | 398 | 66 |
10 | Locked | 38.9 | 321 | 233 |
11 | Locked | 40.3 | 161 | 206 |
12 | Locked | 40.3 | 117 | 227 |
13 | Locked | 40.9 | 94 | 131 |
14 | Locked | 40.9 | 237 | 47 |
15 | Locked | 40.9 | 204 | 57 |
16 | Locked | 40.9 | 78 | 52 |
17 | Locked | 40.9 | 49 | 146 |
18 | Locked | 40.3 | 128 | 100 |
19 | Locked | 40.3 | 143 | 21 |
20 | Locked | 40.9 | 147 | 56 |
21 | Locked | 40.9 | 74 | 18 |
22 | Locked | 40.9 | 36 | 31 |
23 | Locked | 43.3 | 53 | 17 |
24 | Locked | 40.3 | 67 | 131 |
Anyone able to comment on the above?... any more info required?
on 21-07-2021 21:27
1 | 46200000 | 51 | 5120 | 64 qam | 1 |
2 | 39400000 | 49.8 | 5120 | 64 qam | 2 |
3 | 25800107 | 50.8 | 5120 | 64 qam | 4 |
4 | 32600049 | 51 | 5120 | 64 qam | 3 |
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 1 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
General Configuration
Network access | Allowed |
Maximum Number of CPEs | 1 |
Baseline Privacy | Enabled |
DOCSIS Mode | Docsis30 |
Config file | cmreg-vmdg505-bbt078-b.cm |
Primary Downstream Service Flow
SFID | 7476 |
Max Traffic Rate | 690000278 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Primary Upstream Service Flow
SFID | 7475 |
Max Traffic Rate | 44000278 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Max Concatenated Burst | 42600 |
Scheduling Type | BestEffort |
on 21-07-2021 21:29
Network Log
Time | Priority | Description |
21/07/2021 19:54:18 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/07/2021 17:15:20 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/07/2021 15:03:44 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/07/2021 14:03:40 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/07/2021 14:03:10 | Warning! | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/07/2021 10:40:59 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/07/2021 01:02:57 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/07/2021 00:01:55 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/07/2021 22:43:38 | Warning! | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/07/2021 22:43:33 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/07/2021 22:42:36 | Warning! | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/07/2021 22:42:30 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/07/2021 22:41:29 | Warning! | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/07/2021 22:41:22 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/07/2021 22:40:9 | Warning! | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/07/2021 22:40:2 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/07/2021 22:32:32 | Warning! | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/07/2021 22:32:27 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/07/2021 22:31:6 | Warning! | Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
20/07/2021 22:31:1 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
on 21-07-2021 21:47
on 22-07-2021 13:12
Any ideas anyone?
on 22-07-2021 13:17
on 23-07-2021 12:07
Any forum staff available to have a look at this for me?
on 23-07-2021 19:11
on 23-07-2021 19:49
Today's readings
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 139000000 | -0.2 | 36 | 256 qam | 1 |
2 | 147000000 | 0.2 | 35 | 256 qam | 2 |
3 | 155000000 | 0.7 | 36 | 256 qam | 3 |
4 | 163000000 | 0.5 | 36 | 256 qam | 4 |
5 | 171000000 | 0.7 | 37 | 256 qam | 5 |
6 | 179000000 | 0 | 38 | 256 qam | 6 |
7 | 187000000 | 0.5 | 38 | 256 qam | 7 |
8 | 195000000 | 0.5 | 40 | 256 qam | 8 |
9 | 203000000 | 0 | 40 | 256 qam | 9 |
10 | 211000000 | 0.7 | 38 | 256 qam | 10 |
11 | 219000000 | 1.2 | 40 | 256 qam | 11 |
12 | 227000000 | 1.5 | 40 | 256 qam | 12 |
13 | 235000000 | 1.2 | 40 | 256 qam | 13 |
14 | 243000000 | 0.4 | 40 | 256 qam | 14 |
15 | 251000000 | 1 | 40 | 256 qam | 15 |
16 | 259000000 | 1 | 40 | 256 qam | 16 |
17 | 267000000 | 1.2 | 40 | 256 qam | 17 |
18 | 275000000 | 0.5 | 40 | 256 qam | 18 |
19 | 283000000 | 0.9 | 40 | 256 qam | 19 |
20 | 291000000 | 0.9 | 40 | 256 qam | 20 |
21 | 299000000 | 1.7 | 40 | 256 qam | 21 |
22 | 307000000 | 2 | 40 | 256 qam | 22 |
23 | 315000000 | 1.7 | 40 | 256 qam | 23 |
24 | 323000000 | 1.4 | 40 | 256 qam | 24 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 36.3 | 3097 | 10295 |
2 | Locked | 35.7 | 1435 | 756 |
3 | Locked | 36.6 | 1127 | 499 |
4 | Locked | 36.6 | 2262 | 606 |
5 | Locked | 37.3 | 500 | 690 |
6 | Locked | 38.6 | 322 | 821 |
7 | Locked | 38.9 | 482 | 276 |
8 | Locked | 40.3 | 360 | 367 |
9 | Locked | 40.3 | 449 | 219 |
10 | Locked | 38.6 | 384 | 788 |
11 | Locked | 40.3 | 304 | 436 |
12 | Locked | 40.3 | 144 | 195 |
13 | Locked | 40.3 | 154 | 412 |
14 | Locked | 40.9 | 205 | 134 |
15 | Locked | 40.3 | 115 | 185 |
16 | Locked | 40.9 | 178 | 119 |
17 | Locked | 40.9 | 114 | 200 |
18 | Locked | 40.9 | 151 | 378 |
19 | Locked | 40.3 | 115 | 57 |
20 | Locked | 40.9 | 83 | 111 |
21 | Locked | 40.3 | 219 | 37 |
22 | Locked | 40.9 | 66 | 72 |
23 | Locked | 40.9 | 201 | 28 |
24 | Locked | 40.3 | 191 | 192 |
on 23-07-2021 19:58
Cable Modem Status
1 | 46200000 | 51 | 5120 | 64 qam | 1 |
2 | 39400000 | 49.8 | 5120 | 64 qam | 2 |
3 | 25800000 | 50.8 | 5120 | 64 qam | 4 |
4 | 32600064 | 51 | 5120 | 64 qam | 3 |
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |