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tech support

How long do you have to wait to get a response from tech support.

I have been waiting on line since 19:50 it is now 20.24

 

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gary_dexter
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Alessandro Volta
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Re: tech support

Depends when they answer.

Or you can post your issue here. 


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Re: tech support

HI Garry

Thanks for your reply but my problem is with the internet speeds I placed a call this afternoon about slow speeds, received an email saying problem had been solved I connected my laptop to modem with ethernet cable latest speeds are:

Response  30Ms

Download  23.4Mbps

Upload  8.2Mbps

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Re: tech support

Sorry meant to add

I waited on web chat for about an hour and gave up in disgust, no way to treat customers.

Yours Aye

Boster

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Anonymous
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Re: tech support

Have you rebooted your router since the service issue has been resolved?

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gary_dexter
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Helpful Answer

Re: tech support

Wired or wireless speeds?


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Re: tech support

Hi carl

Thats the first thing I did as this happened before

Yours

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