slow wired connection

[Higgy89]

I have the M600 package, the router is currently set up downstairs and i have a powerline adapter to my gaming PC on the first floor and I am getting speeds of 70MBPS at best, I have spoken to technical support and they have told me there is nothing they can do other than send me a booster out which is for WI-FI, and log this with OFCOM. any help would be appreciated.

Thanks Paul

[Adduxi · Accepted solution]

You need to test speed via a direct cabled connection.  Powerline adapters are notorious for poor performance.  Wifi tests are not acceptable either, so you should get a long ethernet Cat6 cable and setup a temporary connection for testing between the Hub and your PC.

[Higgy89]

hi, thanks for the help I will try this tomorrow and see how I get on if this still doesn't work ill be back on here again  

[Higgy89]

ok so I connected the PC directly to the hub this morning and the speeds are there, the fault is the powerline adapter, thank you for your help 

[Laurie_C]

Hi Higgy89,

Thanks for getting back to us, and a very warm welcome to the Community Forum!

I'm glad that our Community Members have been able to help with this issue - if you need any further support, please don't hesitate to let us know, and we will try our best to help!

Kind regards,

Laurie

[Higgy89]

Hi Laurie,

the community members are great it solved my problem rapid, better than technical on the phone, wont waste my time ringing them again. ill come straight on here.

thanks guys