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slow upload

M engineer came 17 April as planned He has checked the connections and confirmed that there is an issue with the box at the road and completion date on the system is 1 July 2020. That means that I will have unstable speed and very low upload speed till July 2020.
I asked him about the Wi-Fi booster and he said he has none and I should contact Customer Services.

so as this problem to last another almost 3 months, do I get any discount in my bill if I choose to stay with VM? and how can I get a booster which was supposed to be delivered on 06/04/2020.
my account no is [Removed]
Area code 22

Thank you

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Re: slow upload

Hi.
Send me a pm with postcode and account number and I will look into it for you.
To PM me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

If my answer was helpful to you please mark you post as helpful answer and consider leaving kudos.
Thanks Scott

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