Virgin Media Community

[jifcom]

I have been getting slow download speeds for the last few days, around 80-90Mbps instead of my usual 200+Mbps, I have run the online test which came back as ok, rebooted Router, checked all cables, speed stays the same, this is from a desktop and a laptop connected by ethernet cable 

Below are the router configs., there is a lot of info so hopefully someone can help.

[Heather_J]

Hello jifcom, 

Thanks for posting 🙂

Sorry for the connection problems, everything looks normal from our end at the moment. Can you confirm if you're testing your wireless or hard-wired connection? Ideally we need to see results of a hard-wired speed test to ensure the correct speeds are entering your property. 

Hope to hear back from you soon, 

Take care.