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dan78uk
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Message 11 of 12
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Re: "speed" issues in area 21

Also why is your tool saying that my connection is fine when it's clear that there are issues?

https://my.virginmedia.com/faults/service-status

This is false information

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Forum Team
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Message 12 of 12
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Re: "speed" issues in area 21

Hi dan78uk,

 

Sorry for the broadband issues and the delayed reply.

 

How're things been since posting? Let us know if you need any further help.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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