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problem

hello I check my virgin page and it said add broadband but I get the 350mb of speed and i got broadband so I don't know why it saying add broadband but I have  it so is it the wrong info or something else 

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Alessandro Volta
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Re: problem

Who knows.

Are you logging in with the correct details?


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Re: problem

Yes it always login ok but the site keep crashing and it barely work

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Forum Team
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Re: problem

Hi sandelben,

 

Thanks for posting, and sorry for any confusion when signing into your online account.

 

Have you just upgraded and it's not updated online possibly?

 

We've had a couple of issues with logging in online recently, but these should all be resolved now.

 

Let us know if this is still a problem for you.

 

Alex_Rm

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