on 28-05-2023 06:49
At 2215 internet went down, at 2315 still not working it got slower and slower then stopped. Service status said everything was OK. Rebooted router nothing. This morning everything is okay. Southend on sea.
Answered! Go to Answer
on 29-05-2023 10:05
Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page.
Also setup a BQM to monitor and record your circuit www.thinkbroadband.com/ping
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on 28-05-2023 21:56
Internet slowed right down again tonight, at one point I couldn't load google!
on 29-05-2023 10:05
Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page.
Also setup a BQM to monitor and record your circuit www.thinkbroadband.com/ping
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 30-05-2023 05:59
BQM showing yesterday's loss of broadband. Thats the third consecutive night it's happened.
on 30-05-2023 06:22
I came here for the same reason OP, am not far from you (SS3) and daily outages with BB, which also kills the LL for the duration as it is connected to the hub. I suspect there is a fault in our area
on 30-05-2023 06:33
When I had my hub3 I had no problems, this has been happening since my upgrade to a hub5.
30-05-2023 07:21 - edited 30-05-2023 07:32
There's a facebook group called Virgin Media problems, after reading through the messages there are a LOT of people complaining of outages and slowdowns etc
on 30-05-2023 08:58
origional image was removed by mods due to ip address.
on 31-05-2023 08:13
Looking much better
on 02-06-2023 09:32
Hey there alien_12, thank you for reaching out and I am so sorry to hear you are having some connection problems.
Thank you for posting updates to, I have taken a look from our end and I can't see any major issues everything is look great.
How has the connection been over the last few days? Thanks
Matt - Forum Team
New around here?