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Ashtonjay
On our wavelength
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Message 11 of 12
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Re: internet speed doesnt seem that great

i dont have access to another pc or laptop

 

 

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Forum Team
Forum Team
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Message 12 of 12
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Re: internet speed doesnt seem that great

Hi there, Ashtonjay.

I understand you're having some issues with speed on your PC when this is apparently not happening to your other devices.

Have you ensured that your ethernet cable is a Category 5e? It is highly recommended that you go for a Cat 5e cable for all your wired connections, as it has maximum capacity of 1Gbps.

If you're thinking of placing an order for some, we can do this via online chat.

One other thing that you can look into is to check the specs on your PC. Do you know your RAM speed? Do you know your processor's speed?

You will want to note these as you discuss with the team.

Thanks,
Ning_Q

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