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Tahnx
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extremely slow download and upload speeds on 100mbps package

slow download and upload speeds on 100mbps package

 

Cable Modem StatusItem Status Comments

Acquired Downstream Channel (Hz)
299000000
Locked
Ranged Upstream Channel (Hz)
32600014
Locked
Provisioning State
Online
 

 

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1299000000037256 qam21
21390000002.736256 qam1
31470000002.436256 qam2
4155000000236256 qam3
51630000001.736256 qam4
61710000001.736256 qam5
71790000001.236256 qam6
81870000001.236256 qam7
9195000000136256 qam8
10203000000136256 qam9
112110000000.736256 qam10
122190000000.537256 qam11
132270000000.236256 qam12
14235000000036256 qam13
15243000000-0.236256 qam14
16251000000-0.236256 qam15
17259000000-0.236256 qam16
18267000000036256 qam17
192750000000.236256 qam18
202830000000.236256 qam19
21291000000-0.236256 qam20
22307000000-0.236256 qam22
23315000000-0.536256 qam23
24323000000-0.237256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked37.33120
2Locked36.64330
3Locked36.66230
4Locked36.68239
5Locked36.36380
6Locked36.64440
7Locked36.37420
8Locked36.38260
9Locked36.64510
10Locked36.63950
11Locked36.35310
12Locked37.34580
13Locked36.63950
14Locked36.65230
15Locked36.36780
16Locked36.66740
17Locked36.37800
18Locked36.357012
19Locked36.63500
20Locked36.63580
21Locked36.654812
22Locked36.64030
23Locked36.648016
24Locked37.33630

 

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1326000144.575512064 qam3
2257999934.575512032 qam4
3394000024.675512064 qam2
4462000004.575512064 qam1



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000
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jbrennand
Alessandro Volta
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Re: extremely slow download and upload speeds on 100mbps package

Nothing obviously amiss (to me!) in that data.  How are you testing and what is the data ?
If you think that you have a BB speed problem, then to check the speeds coming in to your Hub properly, and whether they match what you should be getting, you cannot rely on wifi tests, you need to do it this way first.
Make sure your device has a gigabit network card and has the up to date drivers. Use a new Cat5e/6a ethernet cable to connect it to the Hub - which you have put into modem mode (to ensure only your device is connected). Then, boot up your device into "safe mode with networking" (to disable any software on it that could be limiting speeds) and run the test at speedtest.net on 2 different browsers one of which is a fresh download of one you haven’t previously used (e.g. Firefox, Opera, etc).


--------------------
Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Tahnx
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Message 3 of 4
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Re: extremely slow download and upload speeds on 100mbps package

im using a comtrend powerline. however, when I used to have the 50mbps package with virgin it was much faster,

 

should I test with another powerline

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Superuser
Superuser
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Re: extremely slow download and upload speeds on 100mbps package

test without the powerline - best test is in modem mode - if you get full speed then you know the input is good and you can look for problems your side

____________________

Tony
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