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orionpax
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Message 11 of 29
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Re: constant disconnects and poor speeds

one more disconnect today now getting these top speeds 😕 

 

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Moderator (Retired) Ralph_R
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Message 12 of 29
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Re: constant disconnects and poor speeds

Looking at the historic data from your area the drop outs and slow speeds could be due to intermittent low SNR and FEC on your cable upstream.

This is looking much clearer currently (hopefully speeds have improved), though any further trouble please drop us the date and time of the event so we can cross check with our network data and escalate if required.

Kind rgds

 

Ralph_R
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The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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orionpax
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Message 13 of 29
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Re: constant disconnects and poor speeds

other then the low speeds ive posted it has been alot better, at least had no disconnects. will post here if anything thing arises. cheers 

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Forum Team
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Message 14 of 29
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Re: constant disconnects and poor speeds

Thank you for the update orionpax. 

 

Please keep us posted. 

 

Thanks, 

Nat
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orionpax
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Message 15 of 29
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Re: constant disconnects and poor speeds

for the last 3 weeks have been fine, getting low up/down speeds today.

 

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orionpax
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Message 16 of 29
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Re: constant disconnects and poor speeds

slow speeds again today. Smiley Sad

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orionpax
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Message 17 of 29
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Re: constant disconnects and poor speeds

Also just had a disconnect again 1001pm to 1005pm.

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orionpax
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Message 18 of 29
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Re: constant disconnects and poor speeds

and another disconnect, 1045pm-1050pm

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orionpax
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Message 19 of 29
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Re: constant disconnects and poor speeds

todays low speeds 

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orionpax
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Message 20 of 29
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Re: constant disconnects and poor speeds

7 disconnects and counting so far each lasting around 10-30mins certainly not acceptable. 

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